troubleshooting a printer problem

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troubleshooting a printer problem – Managing your servers can streamline the performance of your team by allowing them to complete complex tasks faster. Plus, it can enable them to detect problems early on before they get out of hand and compromise your business. As a result, the risk of experiencing operational setbacks is drastically lower.

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I have a large Kyocera Printer/Scanner/Copier machine in a office with three PCs (all plugged into a lan via router. The three PCs all have individual printers (inkJets) hooked directly via printer port. However, I would like to print from each PC to the large Kyocera Printer as well. I can’t seem to do that. I have the drivers installed and updated, and the Kyocera shows in my printers section of my control panel.

All machines are Win XP

Can anyone give me a suggestive list of diagnostic steps to check to try and get this working?

How can I get the Ip address of all machines (PCs) and the Kyocera Printer on the Lan?

Solution :

Assuming your printer is plugged directly into LAN and speaks plain TCP/IP:

Connect a printer through a standard TCP/IP port

Your printer’s manual should specify how to find out its current IP address, this is completely model-specific.

If your network uses DHCP, make sure to add a permanent lease for the printer 😉 .

I would buy a 3rd party print server. It will come with many utilities to troubleshoot. Then plug the print server into the printer. It seems like the manufacture should work, but like others here, I have had problems with manufactures lan sharing. Even the big name brands. Just buy a printserver and this will be fixed in a day.
I have even have used this cheap one. http://www.newegg.com/Product/Product.aspx?Item=N82E16833156026 . It works better than the manufacture.

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